Store Policies

Outlined below is our detailed return policy along with return procedure details. Please read carefully before you place your first order. We do not make exceptions to our return policy. Your satisfaction is VERY important to us, therefore we would like to minimize returns as much as possible. Please email or phone us for measurements or sizing before ordering if you are not sure of the size. Should you still need to return an item to our store, you can do so within 14 days of receipt, subject to the following terms:

•Please note all returns will receive in store credit only. NO EXCEPTIONS.

•Special Orders, Personalized items, Swimwear* and items discounted by 30% or more are considered Final Sale, no returns accepted. * Health Laws prohibit the return of swimwear.

•Holiday Apparel will not be accepted for returns 10 days before and at any time after the Holidays.

•Items must be unworn, in original condition with original tags for store credit (When exchanging items for a new one, please be specific about the items you wish to receive. We can not hold items while waiting for the original to be received, therefore we suggest placing a new online order to ensure your size. *While purchasing shipping insurance is optional, we recommend it, as we are not responsible for items that are lost in the mail. Shipping and handling charges are non-refundable. If your item(s) were shipped for free and you return any of them, we will deduct the ACTUAL shipping charges from your refund total. Please allow up to 30 days for processing of returns for store credit. If you have not received a credit within that time please feel free to contact us.

ALL SALES FINAL AFTER 14 DAYS

Preorder Policy 

•PREORDERED ITEMS are purchases that are anything you purchase that is not in stock and it is scheduled to ship at a later date.

•You can pay for preorders in full or with a 30% deposit.

•Returns need to be postmarked within 7 days of receipt; only returnable for an instore credit.

There will be a 30% deposit required on the order. At the time of checkout you will only see your total amount. The details on your order and 30% charge will be sent in an email to you when your order is processed. You will have 120 days (that’s 4 months) to pay it out "Payments must be received every 30 days or less to keep your order active". You decide how much you want and when you want us to ship it. This way you are guaranteed every piece from every collection without the stress of having to buy all at once. Exchanges or changes must be made within 7 days of receipt

•Shipping fees on your returned items are not refunded. Most preordered items will be considered "shipped for free" if your order ships at many different times. If you paid for shipping - your first shipment we ship you from that order will be the order that you have paid for shipping on. The rest of the times that we ship your order as the merchandise arrives will be considered "shipped for free" and if you return any items from those shipments, the shipping charge will be deducted from your refund total. If you cancel a preorder before it ships you will be charged a 20% cancellation fee and the remaining balance will be put towards a "instore credit". Shipping Most items are shipped the next business day, (M-F), unless otherwise noted in the item availability. We can not guarantee however, that every order will ship the next day. We experience heavy shipping volume during the beginning of a new season and during holidays.

• We ship our items via USPS. If you require a different method of shipping, please contact us for rates.

• If you need an item by a specific date, please be sure to NOTE that during your checkout.

• Order Cancellations Policy · Please note, you may not cancel your order after we close for business that day. · Orders are processed right away. Cancelled pre-orders will be charged 15% cancellation fee. Thank you for understanding! Payment Methods · We accept all major credit cards through our secure server. Visa, Mastercard, American Express and Discover are always welcome.

International Orders
 
 When ordering internationally, please be aware that the customer is responsible for any applicable duties and taxes and that the declared value of the merchandise on the customs forms cannot be altered. · Due to recent International Fraud, we have the right to decline any suspicious orders placed through our website. Please be aware that most orders placed with free email addresses will not be accepted for international shipping.

 

Thank you for understanding!